I have memorabilia, would you be interested in buying it?

Unfortunately, we can not buy your memorabilia items.

 

Can you evaluate my memorabilia? How much is it worth? Is the signature real?

Sorry, we do not offer an evaluation service so we can’t provide any information on how much the piece could be valued at or if it is authentic.

How long does framing take?

We handcraft each frame based on your requirements –  from ordering what is needed for your project, to cutting lengths of wood and creating any required design features – all done by hand here on site. This ability to create bespoke and innovative framing solutions for you means that this is not an on the spot service.

We will discuss what time is needed to complete your project at the time of quoting the project.

 

Can you help with my corporate framing?

Sure can! We help 100s of businesses each year with their framing requirements. From corporate certificates and awards, to branded memorabilia for boardroom or site display – we can do it all!

We work with each business to understand their unique needs and handcraft the frame to suit. Our service considers the brand and personality behind the business to ensure the piece meets your business objectives.

Email Peter to get started!

Where do you buy your memorabilia?

To ensure we a providing quality product for our customers, our range of memorabilia is hand selected from a collection of reputable suppliers.

All memorabilia is hand framed by Superstars Framing & Memorabilia onsite.

 

Can you support me with my fundraiser?

Yes! We have a fundraising program that does just this!

 

Do you offer a lay-by service?

We get it – you really want something but sometimes you need a bit of extra time for payment. We offer  lay-by on selected memorabilia pieces in store only. For more information check out our Layby Terms and Conditions.

Do you provide refunds?

It is important that you choose your items carefully as we do NOT provide refunds if you have received what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it.

All repair, replacement or warranty claims will be individually assessed at the discretion of Superstars Framing & Memorabilia.

Be sure to check out our Terms & Conditions for the full low down.

 

Help! I can't find what I am looking for!

Here at Superstars Framing & Memorabilia we update our online store regularly, but we are only a small, family business and we much prefer handcrafting your frames! So often, we may have items in our showroom that are not online…yet!

Alternatively, you may be looking for something specific that we may not have available…yet!

Either way, please let us know what you are after and we can explore what options are available for you. We will always do our best to find a solution, but of course this can’t be guaranteed.

 

What is your privacy policy?

Great question! Lucky we have full Privacy Policy for you!

What's the deal with Covid 19 and your showroom?

We are open! Please check in using the SAFE WA app or our manual register.

Our friendly team have increased our already strict hygiene practices and the showroom is a welcome escape from the ‘real’ world.

Please note…

We would appreciate that if you are unwell or have recently travelled interstate or overseas, that you do not visit us and instead contact us by phone or email and we can assist you accordingly.

Is Covid 19 impacting framing?

You wouldn’t believe it, but it is!

Some of the materials we use to complete your framing are sourced from European and interstate suppliers. Due to Covid 19 restrictions still being tight in these locations, and issues with global transport, we are experiencing significant delays and disruptions in receiving the materials that we need to complete our framing.
This may impact the turnaround time of your framing project.

We will always do our best to advise you of how much time will be needed for your project and if we encounter delays we will manage your expectations accordingly.

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